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SIGDOC Newsletter
March/June 2004
:: Volume 5, Numbers 1 and 2
Looking Ahead
Conferences
SIGDOC 2004
The 22nd Annual International Conference on
Design of Communication
October 10 - 13, 2004; Memphis, TN
http://www.sigdoc.org/2004/
Theme: The Engineering of Quality Documentation
The engineering of quality documentation is a cross-disciplinary challenge
affecting all team members, including technical writers, graphic artists,
software developers, usability experts, and project managers. As the
field of documentation matures, we would like to consider the implications
of making design a systematic process of specification, creation, management,
and evolution, in short, an engineering approach. How would the design
of documentation and other communication artifacts and processes improve
under an engineering model? What might be lost?
Documentation quality is an elusive concept that includes characteristics
of the document product (such as readability and efficacy) and of the
documentation process (such as automation and predictability). In this
context, technical communicators traditional knowledge and expertise
is more important than ever. Designing effective communication may benefit
from an engineering model of disciplined creativity.
WinWriters Information and Events
http://www.winwriters.com/
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