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SIGDOC Newsletter
June 2005 :: Volume 6, Number 2


Our members | Looking Ahead | Interesting Items | Features | Job Market

Looking Ahead

Conferences

SIGDOC 2005 - http://www.sigdoc.org/2005

The 23rd International Conference on
Design of Communication
September 21 – 23, 2005; Coventry, UK

Theme: Documenting & Designing for Pervasive Information
For the first time ever, SIGDOC will be held in Europe: in Coventry, UK. Coventry, the capital of the ancient kingdom of Mercia, with a history of over 1000 years, is situated in the Midlands of England, with easy access to cultural and historic sites such as Stratford-on-Avon, Warwick and Kenilworth Castles, Birmingham Royal Ballet and Symphony Hall. Coventry is 15 minutes by train from Birmingham International Airport, with direct flights to the USA and continental Europe.

Pervasive computing delivers information technology into new environments for new purposes – in everyday products, in implanted and wearable devices, in global sensor networks, and in micro-machines. Innovation is needed, both to describe and document these systems, and to understand and exploit their potential for information gathering and retrieval. SIGDOC is a multi-disciplinary forum, bringing together communicators, information designers, computer scientists and others. We now invite these communities to propose and report the research that will produce this innovation.

Important Dates:
• Notification to Authors: July 8, 2005
• Camera-Ready Due: August 5, 2005
More information on SIGDOC 2005, from the Program Chair, Bob Newman

SIGDOC 2005 will open up some new horizons for the SIG for two reasons. The first is that it will be held outside North America for the first time. The location is the historic city of Coventry, in the heart of ‘Shakespeare country’ in England. We hope that the location will open up the conference for the European communications design community, while still being readily accessible to our established supporters in the USA and Canada, for whom it offers the opportunity to sample British and European history and culture for travel costs which are in the same ball park as internal long distance flights within North America.

The second new horizon is the theme of the conference. Recently, and quietly, the title of the SIG was subtly changed, so that ‘DOC’ now stands for ‘Design of Communication’, rather than ‘Documentation’. This broadening of the remit of the SIG is reflected in the theme of the conference which is ‘Documenting and Designing for Pervasive Information’. While there is still a strong emphasis on documentation systems, we are also very interested in the philosophy and practice of design. The final part of the theme invites us to look forward to the rapidly developing technologies that are providing pervasive information systems, information delivered ‘anywhere’, on mobile systems, and sourced from ‘everywhere’. Our emphasis is the design of documentation systems in environments such as these, rather than the retrieval or mining of information (although these are also interesting topics in the context of document design). We believe that the theme encompasses much of the subject coverage that we’ve seen at SIGDOC in the past, including document design methodologies, single sourcing in ubiquitous information environment, usability (particularly with respect to the new presentation media and devices), cultural and organizational aspects of document design and document authoring and structuring systems, but it also provides an opportunity and challenge for other communities to join the SIGDOC forum. We are hoping for contributions from the disciplines of Computing, Technical Communication, Information and Graphics Design, Cultural Studies, Language and Linguistics, Cognitive Psychology and others to explore the future of design of communication for the world of pervasive information systems.

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Call for Proposals: Technical Communication in the Age of Distributed Work

(A formatted version of this CFP is at http://babbage2.cwrl.utexas.edu/~spinuzzi/spinuzzi_drupal/?q=node/162.)

Shoshana Zuboff and James Maxmin are excited about it and see it as a moment of new liberation and choice for consumers and workers alike. Gilles Deleuze saw it as horrifying, even worse than the disciplinary society Michel Foucault described. It goes by many names: Distributed capitalism, the control society, the informatics of domination, the support economy. Whatever its name, the characteristics are the same: control over organizations is as distributed as ownership is in managerial capitalism; digital technologies play a vital enabling role; consumption is individuated, taking the form of the desire for unique identities and unique experiences; direct relationships between customers and businesses become more important; and customers look for stable beneficial relationships among consumers and producers that support these individual experiences. These needs are supplied not by large, vertically integrated companies but by temporary "federations" of suppliers for each individual transaction. These federations are endlessly recombinant. Work is fragmented temporally, geographically, and disciplinarily. Lifelong employment is replaced by what Zuboff and Maxmin call "lifelong learning" - what Donna Haraway calls continual deskilling and retraining.
We can see the early signs of distributed work in the service sector, in the outsourcing of technical support, and in places like eBay and Craig's List. But we can also see it in the rise of homeschooling, the weakening of unions, the shift from stable identity politics to unstable subsegments, and the popularity of automobile customization. We can detect it in the proliferation of time management methods, the popularity of distance education, the increasing importance of content management systems, and the early success of Howard Dean's campaign. We can trace its contours in Brenton Faber's discussion of corporate universities; Johndan Johnson-Eilola's explorations of dataclouds; and Teresa Harrison and James Zappen's development of online community spaces and attendant research methods.
What does distributed work mean to us as technical communicators? How is it changing our field? Should we adapt to it, critique it, or resist it?

In this special issue of Technical Communication Quarterly, we will discuss distributed work's implications for technical communication theory, methodology, pedagogy, ethics, and practice. In particular, we will consider topics such as:

  • How is technical communication practice changing, and how will it change in the future, as it adapts to distributed work? How will it accommodate, resist, or redirect?
  • How do we teach technical communicators who expect to go into the support economy? What are our political-ethical responsibilities and our logistical challenges? What changes do we need to make to pedagogical theory?
  • What roles will technology play in an economic climate in which knowledge, expertise, and intelligence are widely distributed? For instance, how can software documentation survive when users routinely Google for answers?
  • What theoretical frameworks are useful for theorizing the shift to distributed work? What case studies can be used to illustrate it and explore its implications for technical communication?
  • What research methods do we need to adapt or develop to apply to distributed work in technical communication research? What methods should we abandon?
  • Finally, what are the contours of distributed work? What are its promises and horrors?

Schedule:
• 1-2 page proposal for paper: March 15, 2006
• Full paper (if proposal is accepted): June 30, 2006
• Scheduled publication of issue: Summer 2007

Contact information: Send proposals in .DOC, .RTF, or .HTML to Clay Spinuzzi at clay.spinuzzi@mail.utexas.edu. Also, please contact the editor by email if you would like to be considered a reviewer for this special issue.

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Other events of interest

Content Modeling and Structured Authoring
June 28-29, 2005 -- Research Triangle Park, NC
(Bright Path Solutions)
More info: http://www.rockley.com/workshops.htm

Tri-XML Annual Conference
July 28-29, 2005 -- McKimmon Center
(North Carolina State University)
http://www.trixml.org/confindex.shtml

WinWriters Information and Events

http://www.winwriters.com/

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