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SIGDOC Newsletter
December 2004 :: Volume 5, Number 4


Our members | Looking Ahead | Interesting Items | Features | Job Market

Our Members :: Notes from the Chair

Dear SIGDOC Member,

I'm very pleased to tell you that the SIGDOC 2004 conference was a great success. The technical program, led by the Program Chair, Shihong Huang, was superb. The social events and local arrangements, managed by Michael Albers, were top notch. I've received many compliments from
people who attended the conference, and these comments reflect very well on the efforts of the SIGDOC 2004 organizing committee, and the SIGDOC organization as a whole. If you were not able to attend the
conference in person, the Proceedings were published by ACM Press and are available online through the ACM Digital Library.

With 2004 coming to a close, we now begin looking forward to 2005. The SIGDOC 2005 conference will take place Sept. 21-23 in Coventry, UK. This marks the first time that the conference will be held outside of North America. I'm extremely please that Bob Newman will be serving as Program Chair for the conference. More details on the this exciting event can be found online at www.sigdoc.org/2005.

Elections for the slate of positions in the SIGDOC Executive will take place in 2005. Each of the positions (Chair, Vice Chair, Secretary) will have at least two candidates. Please be sure to look for more
information on this important activity in the New Year. As a SIGDOC member, your vote is crucial in helping determine our shared future.

Speaking of the future, SIGDOC is in preliminary discussions with a few of our fellow ACM SIGs to co-sponsor several high-profile events in 2005/2006. In 2004, we were a co-sponsor -- for the first time ever -- of the Asian Information Retrieval Symposium (AIRS 2004) that took place Oct. 18-20 in Beijing, China. Being involved in such events is a new role for SIGDOC, and one that I think is beneficial to our members and to our growth in the coming years.

This is the last newsletter of the season. I'd like to thank the Editor, Rob Pierce, for his tireless efforts in making the SIGDOC Newsletter such a welcome member benefit. And to all SIGDOC members,
please have a wonderful holiday season.

Scott Tilley
Chair, ACM SIGDOC

Department of Computer Sciences
Florida Institute of Technology
Melbourne, FL 32901
stilley@cs.fit.edu

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Our Members :: Notes from SIGDOC 2004 Program Chair, Shihong Huang

After almost one year’s preparation, SIGDOC 2004 finally took place on October 10-13, 2004 in University of Memphis, Memphis TN. As the program chair of SIGDOC 2004, I know deeply the success of a conference is a group effort of people’s invaluable work and contributions. The success of SIGDOC 2004 is no exception. I’d like to take this opportunity to thank my co-organizers – General Chair Scott Tilley for his work on setting up budget and answering my many general questions. I also would like to thank our local arrangement chair Mike Albers. He devoted numerous hours to conference local arrangements, including the exiting tour to the Institute for Intelligent Systems, hotels, conference room settings, and the banquet. I also would like to thank program committee members for reviewing papers and providing feedback to authors - without their dedication the conference would not take place.

SIGDOC 2004 started its first day with Art Grasser’s keynote, “Improving Documentation Quality though Advances in Computational Discourse”. His keynote and the tour to the Institute for Intelligent Systems Lab brought us to a wonderland of how technologies change the traditional way of our teaching, learning, and understanding. Rigo Award recipient Alan Cooper on “Way Beyond ROI” raised questions on the important roles executives and technical managers in reducing the high rate of software project failure; keynote speaker Thea Teich on “Keeping Pace with Members: the Re-Engineering (Transformation) of STC gave us an in depth look of the new ongoing transformation of STC. STC is this year’s Diana Award recipient.

SIGDOC 2004 was a great event that attracted participants from both the technical communication and computer science communities. There were 18 paper presentations covering topics including documentation quality, hypermedia documentation, documentation analysis, design of communication, lessons learned. It also had three well-attended workshops. The Workshop, DITA Authoring and Specialization, organized by Michael Priestley (IBM Toronto), gave live demonstrations on using DITA as an authoring format for technical information and as a base for defining new XML architectures. The Workshop, Graphical Documentation, organized by Steve Murphy (IBM Toronto), Scott Tilley (Florida Tech) and Shihong Huang (Florida Atlantic University), focused on assessing the efficacy of using graphic documentation. The Workshop, Legal Issues of Documentation, organized by Cem Kaner (Florida Tech), Holger Kienle (University of Victoria), and Scott Tilley (Florida Tech), brought us to the interesting, and yet often ignored aspects of legal issues of documentation such as copy right and patents. These workshops received vigorous discussions and responses from audience.

SIGDOC 2004 not only provided a forum for participants to exchange their ideas, working results and presenting papers, it also created a social atmosphere for people to know each other and explore future collaboration opportunities. The four day event passed quickly, but I hope the impact this conference created will last long. SIGDOC 2005 is already on its way to Coventry UK. I believe it will be another great event of SIGODOC. I hope to see you all in Coventry.

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