Program
The Final Program is available in PDF format here.
The Advance Program for SIGDOC 2004 is shown below. Please note that the program is subject to change. (P: Paper Session; W: Workshop)
SIGDOC 2004 Advance Program |
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| Time | Sunday | Monday | Tuesday | Wednesday | |
| 8:00am - 8:30am | Registration; Continental Breakfast |
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| 8:30am - 10:00am | Board Meeting |
Welcome;
Keynote Address (Art Graesser) |
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| 10:00am - 10:30am | Coffee Break |
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| 10:30am - 12:00pm | |||||
| 12:00pm - 2:00pm | Lunch; Diana Award (STC) |
Lunch; Rigo Award (Alan Cooper) |
Lunch; SIGDOC 2005 |
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| 2:00pm - 3:30pm | |||||
| 3:30pm - 4:00pm | Coffee Break |
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| 4:00pm - 5:30pm | |||||
| 7:00pm - | Reception |
Banquet on Beale St. |
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Paper Sessions
P1: Documentation Quality
- "The Documentation of Quality Engineering: Using Documents to Drive Change in Software Engineering Models." Ashley Williams (Rensselaer Polytechnic Institute, USA)
- "Automated Evaluation of Document Quality." David Dufty (University of Memphis, USA)
- "Revising Documentation Deliverables Based on Usability Evaluation Findings: A Case Study." David Yeats (Texas Tech University, USA). Graduate Student Competition Award Winner.
P2: Hypermedia Documentation
- "Passing Hypermedia -- Expanding Documentation into Another Generation of Digital Genres." David Hailey (Utah State University, USA)
- "A Self-Paced Approach to Hypermedia Design for Patient Education." Debopriyo Roy (Rensselaer Polytechnic Institute, USA)
- "Documenting Software Systems with Views IV: Documenting Web Transaction Design with UWAT+." Damiano Distante (University of Lecce, Italy), Scott Tilley (Florida Institute of Technology, USA), Shihong Huang (Florida Atlantic University, USA)
P3: Document Analysis -1
- "Signal to Noise Ratio of Information in Documentation." Michael Albers (University of Memphis, USA)
- "Semantic Thumbnails - A Novel Method for Summarizing Document Collections." Arijit Sengupta (Indiana University, USA), Mehmet Dalkilic (Indiana University, USA), and James Costello (Indiana University, USA)
- "Exstatic – A Generic Static Checker Applied to Documentation Systems." Robert Newman (Coventry University, UK)
P4: Design of Communication
- "Engineering Creativity: the Bauhaus and the future of Technical Communication." Carrie Gilbert (Via Training, USA)
- "Fifteen Properties of Space Applied to the Design of Communication." John Stamey (Carolina Coastal University, USA)
- "Solutions Documentation." Vanadis Crawford (IBM Corp., USA), Angela Pitts (IBM Corp., USA), Rosalind Radcliffe (IBM Corp., USA), Leah Seifert (IBM Corp., USA)
P5: Lessons Learned
- "Assessing Effectiveness of Personality Style in Documentation." David Novick (University of Texas at El Paso, USA)
- "Cooperative Writing: Achieving Coordination Together and Apart." Jason Swart (North Carolina State University, USA)
- "Post-Training Support for Learning Technology." David Novick (University of Texas at El Paso, USA)
P6: Document Analysis -2
- "Dynamic Collaborative Business Processes within Documents." Thomas Hodel (University of Zurich, Switzerland)
- "Changes in Scientific Articles Over Two Hundred Years: A CohMetrix Analysis." Michael Albers (University of Memphis, USA)
- "Four Ways to Investigate Assemblages of Texts: Genre Sets, Systems, Repertoires, and Ecologies." Clay Spinuzzi (University of Texas at Austin, USA)
Workshops
W1: DITA
Organizer: Michael Priestley (IBM Canada Ltd., Canada)
W2: Graphical Documentation
Organizers:
- Steve Murphy (IBM Canada Ltd., Canada)
- Scott Tilley (Florida Institute of Technology, USA)
- Shihong Huang (Florida Atlantic University, USA)
Presentations:
- "Designing UML Diagrams for Technical Documentation: Continuing the Collaborative Approach to Publishing Class Diagrams." Steve Murphy (IBM Canada Ltd., Canada)
- "UML Diagrams vs. Text: Which is Better?" Shihong Huang (Florida Atlantic University, USA)
- "Sequence Diagram Presentation in Technical Documentation." Steve Murphy (IBM Canada Ltd., Canada)
W3: Legal Issues of Documentation
Organizers:
- Cem Kaner (Florida Institute of Technology, USA)
- Holger Kienle (University of Victoria, Canada)
- Scott Tilley (Florida Institute of Technology, USA)
Presentations:
- "Intellectual Property Aspects of Web Publishing." Holger Kienle (University of Victoria, Canada), Daniel German (University of Victoria, Canada), Scott Tilley (Florida Institute of Technology, USA), Hausi Müller (University of Victoria, Canada)
- "Liability for Defective Content: An Update." Cem Kaner (Florida Institute of Technology, USA)
Keynote Address
Improving Documentation Quality through Advances in Computational Discourse
Art Graesser
Department of Psychology
University of Memphis
Awards
Diana Award
The SIGDOC 2004 Diana Award will be presented to the Society for Technical Communication (STC). Accepting on behalf of the STC will be Thea Teich, Immediate Past President, STC.
Presentation Abstract
Keeping Pace with Members: The Re-Engineering (Transformation) of STC
Thea Teich
Teich Technical and Marketing Communications
The 2004 SIGDOC conference deals with the “implications of making communication design a systematic process of specification, creation, management, and evolution--in short, an engineering approach.” Over the past three years, and more intensely, over the past 12 months or so, the STC board of directors has been using a similar approach to transform the Society for Technical Communication to an organization more responsive to the diverse and changing needs of its diverse and changing members and more able to take advantage of changing technology to meet those needs. The transformation is far from finished and far from concrete in its processes—but we are on the path and after months of members questioning, “why transform,” the queries are now of the “how” variety. The presentation by STC immediate past president Thea Teich at the SIGDOC Diana Award luncheon will cover why and how STC is transforming, and why and how it will continue to be even more deserving of this Diana Award when its transformation is complete.
Rigo Award
The SIGDOC 2004 Rigo Award will be presented to Alan Cooper.
Presentation Abstract
Way Beyond ROI
Alan Cooper
Founder & Chairman of the Board
Cooper
Executives and technical managers are demanding that usability professionals justify their work with improved ROI. In his talk, Cooper shows how a better understanding of the economics of software moves us way beyond mere ROI to the dramatic reduction of the high rate of software project failure, currently well in excess of 50%.