Welcome to SIGDOC 2004!
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| Online registration is now available! Register before September 25, 2004 to get the reduced rate. Details here. The Advance Program is now available! Reserve your hotel room before September 9, 2004 to get our great conference rate. Note: If you have problems getting the conference registration rate (e.g., the hotel's online reservation system shows the that hotel is full), then please call Amanda at +1 (901) 678-5410 [M-F, 9-5]. |
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The engineering of quality documentation is a cross-disciplinary challenge affecting all team members, including technical writers, graphic artists, software developers, usability experts, and project managers. As the field of documentation matures, we would like to consider the implications of making design a systematic process of specification, creation, management, and evolution--in short, an engineering approach. How would the design of documentation and other communication artifacts and processes improve under an engineering model? What might be lost?
Documentation quality is an elusive concept that includes characteristics of the document product (such as readability and efficacy) and of the documentation process (such as automation and predictability). In this context, technical communicators' traditional knowledge and expertise is more important than ever. Designing effective communication may benefit from an engineering model of disciplined creativity.
SIGDOC 2004 will provide an opportunity for the exchange of information related to exciting new research and empirical results in areas such as:
- Tools and techniques for engineering quality documentation
- Assessing documentation quality attributes
- Changing roles of technical communicators in 2004 and beyond
- Single sourcing, artifact repositories, and document repurposing
- Methods to keep documentation accurate and up to date